Solutions
The EuTravel ecosystem infrastructure will provide tools to facilitate the development of a set Value Added Services, addressing current barriers in the travel industry and contributing towards making travelling a seamless and efficient experience.

EuTravel Value Added Services per stakeholder group and business function

Stakeholders

Functions

Current Status Fragmentation & Barriers

EuTravel Ecosystem Value Added Services (VAS)

Transport Infrastructure Providers


and

Transport
Service Providers

Infrastructure and Transport Services

Transport Management

Fleet Management

 

 

  1. Disconnected Modes
  2. Lack of cooperation and mode coordination
  3. Lack of interconnection management
  4. Lack of integrated services
  1. Centralised management services of transport infrastructure(Ferry, Rail, Coach, Air)
  2. Interconnection management services and control centres, enabling seamless journeys
  3. Optimodal route management services to minimise transfer time between modes
  4. Fleet management services
  5. Integrated logistics services in corporating carbon footprint estimation mechanisms
  6. Data analytics services to facilitate modelling and optimization of demand, capacity, schedules, cost, revenue

Authorities

Mobility Management (Strategic Planning, Performance and Demand Management)

  1. Single mode planning; limited planning and management capability
  2. Little coordination between various transport providers
  3. Performance metrics only by mode
  1. Optimodal planning services for transport officials to formulate and implement plan stores pond to mobility requirements and improve passenger experiences
  2. Efficient Air, Road, and Rail traffic management services
  3. Shared Optimodal system-wide performance services
  4. Integrated fare management and dynamic pricing services

Travel Service Providers

GDS

Management Transport Network

Data Collection Data integration and analysis Incident Management Booking Management Customer Management Payment Management

  1. Limited periodic data collection
  2. Adhoc analysis and incident response by individual modes.
  3. Limited analysis of passenger profiles
  4. Fragmentation in Optimodal travel information, planning, booking and ticketing
  5. Customer accounts by mode
  6. Payments partially electronic; mostly cash
  1. Real time data collection services, across all modes
  2. Optimodal real time data analysis for optimal use of road, traffic and travel data and passenger profiles
  3. Dynamic Optimodal planning, booking and scheduling services based on real-time data including modification possibilities.
  4. Integrated ticketing and electronic payment services with a single booking confirmations and/or transaction
  5. Enhanced transit/customer relationship management

Consumers (Travellers)

Traveller Services

  1. Limited and static traveler information
  2. Static trip planning with limited alerts
  3. Multiple booking confirmations
  4. Limited advice on customer rights
  5. Limited services and information for travellers with mobility difficulties
  1. Location-based Optimodal proactive trip advisory services with optimum router/transport combination displays and minimal waiting times
  2. One booking confirmation fromall travels take holders per Optimodal journey
  3. Location-based, on journey Optimodal advisory services (routes, timetables etc.)
  4. Traveller-centered advisory services, including travellers rights and travel service providers obligations